Never miss another client enquiry.
An AI receptionist that answers in your firm's name, takes the enquiry, books the call-back and tells your team within 60 seconds.
- Answers at lunchtime, after 5:30pm and at weekends
- Never pretends to be a person. If a caller asks, it says it's an AI
- Keep your number. Live in about 48 hours
from £297 a month, monthly rolling
Demo line 020 3870 2571 · fictional firm · calls may be recorded
Transcript
A new client rings about a conveyancing quote.
The real cost
What answering your phones really costs
Typical monthly prices, and what each option does for a law firm.
-
DIY AI tool
£10–£99 a month
Typical, but you build and run it
- Yes: Answers 24/7
- Partly: Legal enquiry detailsIf you script it
- No: Set up for youYou set it up
- Yes: No long contract
-
Human answering service
£90–£210 a month
Typical, for a limited number of calls
- Partly: Answers 24/7Often extra
- Partly: Legal enquiry detailsGeneral messages
- Yes: Set up for you
- Partly: No long contractOften 90 days
-
Built for law firms
for Solicitorsfrom £297 a month
Monthly rolling. Set up for you in about 48 hours.
- Yes: Answers 24/7
- Yes: Legal enquiry details
- Yes: Set up for you
- Yes: No long contract
-
In-house receptionist
≈ £2,900 a month
Typical £25.5k salary, about £35k a year fully loaded
- No: Answers 24/7Office hours
- Yes: Legal enquiry details
- No: Set up for youYou recruit and train
- No: No long contractEmployment
About a tenth of the cost of a receptionist. And unlike the cheaper options, it does all three: takes legal enquiry details, books the call-back and is set up for you.
See full comparisonHide full comparison
All nine checks, plus a bespoke AI agency (typically from £650 a month plus a setup fee).
| YesPartlyNo | DIY AI tool | Human answering service | Built for law firms | Bespoke AI agency | In-house receptionist |
|---|---|---|---|---|---|
| Typical cost | £10–£99a monthTypical, but you set it up yourself | £90–£210a monthTypical, for a limited number of calls; often a 90-day minimum | from £297a monthMonthly rolling, setup done for you | from £650a monthTypical, plus a setup fee | ≈ £2,900a monthTypical £25.5k salary, about £35k a year fully loaded |
| Answers 24/7, including lunch and evenings | Yes | Partly24/7 often extra | Yes | Yes | NoOffice hours |
| In your firm’s name | Yes | Yes | Yes | Yes | Yes |
| Takes legal enquiry details (matter type, urgency) | PartlyIf you script it | PartlyGeneral messages | Yes | Yes | Yes |
| Books the call-back in your diary | PartlyIf you connect it | PartlySome do | Yes | Yes | Yes |
| Texts the caller a confirmation | PartlyVaries | No | Yes | PartlyVaries | No |
| Summary to your team within 60 seconds | Yes | PartlyVaries | Yes | Yes | PartlyWhen free |
| Never gives legal advice | PartlyYou set the rules | Yes | Yes | Yes | Yes |
| Set up for you | No | Yes | Yes | Yes | NoYou recruit and train |
| No long contract | Yes | PartlyOften 90 days | Yes | PartlyVaries | NoEmployment |
Typical prices by category, not quotes. Sources: receptionist salary, Indeed UK; answering service and staff-cost figures from published UK price guides.
How it works
Live in three steps. Your number stays the same.
- 01
Divert the calls you can't take
When you're busy, don't answer or are closed. Switch it off any time.
- 02
It answers in your firm's name
It takes the caller's name, number, matter type and urgency.
- 03
You're told within 60 seconds
By email and text. It can book the call-back into your calendar too.
- Callback
- 07700 900123
- Matter
- Buying, GU1 postcode, £450–500k, mortgage: yes
- Timescale
- Offer accepted, hoping to complete by January
- Next step
- Wants a quote this week. Call-back booked for Tuesday morning.
Fictional example. Numbers and details are made up.
Built for SRA-regulated firms
Honest with callers. Careful with client data.
Says it's an AI if asked
It answers in your firm's name and never pretends to be a person.
Never gives legal advice
It takes details and passes them on. No fee quotes unless you say so.
Confidential, UK GDPR-compliant
Summaries go only to people you choose. Data-processing agreement included.
wills practices never called back a mystery-shopper new client.
First4Lawyers white paper (insight6), 2023, reported by Legal Futures.of people who used a legal service shopped around first.
Legal Services Consumer Panel, Tracker Survey 2025.Pricing
Everything included. One monthly price.
for Solicitors
from £297 a month, monthly rolling
No long contract. Keep your number. Live in about 48 hours.
Book a 15-minute callOr ring the AI demo first: 020 3870 2571
What’s included
- Answers overflow, lunchtime, evening and weekend calls in your firm’s name
- Takes the enquiry: name, number, matter type, urgency, property or estate details
- Books the call-back into your diary
- Texts the caller a confirmation, and follows up once if they don’t book
- Sends your team a summary within 60 seconds
- Passes urgent calls to the person you name
- Gives existing clients’ “where’s my case” calls a polite holding answer and takes a message
- Set up for you from your website and fee sheet
Add-ons on the fuller package, priced on the call: case-status answers linked to your case system where possible, conveyancing quote-request capture, a monthly enquiry report and more included minutes.
Questions
Common questions
Will callers know they’re talking to an AI?
It answers in your firm’s name and never pretends to be a person. If a caller asks, it says it’s an AI. Ring the demo line to hear how that sounds.
What if the caller wants to speak to a person?
It takes an urgent message and texts it to you straight away, so someone can ring them back.
Does it give legal advice or quote fees?
No. It takes details and passes them on. It never gives legal advice, and it won’t quote fees unless you tell it to.
How long does setup take?
About 48 hours, and we do it for you. We agree your greeting, matter types and who gets told about each call.
Do we have to change our phone number?
No. You set a call divert for when you’re busy, don’t answer or are closed, and can switch it off any time.
Can we cancel?
Yes. It’s monthly rolling, with no long contract, and you can switch the divert off whenever you like.
Where does our client data go?
Summaries go only to the people you choose. It’s UK GDPR-compliant and a data-processing agreement is included.
Does it work with our case management system?
It can book call-backs straight into your calendar. Case management integrations are available on request; tell us your system on the call.
How does the cost compare with a receptionist?
A receptionist means a salary, employer costs and holiday cover, and they go home at 5:30pm. Klyp for Solicitors is from £297 a month, monthly rolling, and covers lunchtimes, evenings and weekends. See what an answering service costs.
Stop losing enquiries to voicemail.
From £297 a month, monthly rolling. Set up for you and live in about 48 hours.